Individual means that the relationship is a one-2-one relationship between a Coach and a consumer; or a Mentor and a consumer; or an organisation and a consumer.
Team generally means that the relationship has more than one consumer working with the Coach, Mentor, or organisation. In a team the consumer is normally
There are many definitions for team; but the one commonly adopted definition is that defined by:
Katzenbach and Smith (1999): ‘a small number of people with complimentary skills, who are committed to a common purpose, performance goals and approach, for which they hold themselves mutually accountable.’
Kozlowski and Bell (2003): ‘collectives who exist to perform organisationally relevant tasks, share one or more common goals, interact socially, exhibit task interdependencies, maintain and manage boundaries and are embedded in an organisational context that sets boundaries, constrains the team, and influences exchanges with other units in the broader entity.’
Hackman and Wageman (2005): ‘direct interaction with a team intended to help members in the co‐ordinated and task‐appropriate use of their collective resources in accomplishing the team’s work.’
David Clutterbuck (2009): ‘helping the team improve performance and the processes by which performance is achieved, through reflection and dialogue.’
Group generally means that the relationship has more than one consumer working with the Coach, Mentor, or organisation; but does not necessarily mean that the two or more consumers are working to achieve a single goal for the same organisation. More often, group Coaching or Mentoring relates to the same development topics that are important to a number of people at the same time i.e. learning a skill, developing a hobby, learning a new tool or technique.
Version 3, February 2018
This definition is defined specifically so that the consumer understands the difference between the terminology used across the industry,
and is incorporated in the IRCM Unified Code of Industry Ethics. It may change at any time.