.

How does a consumer determine the Competence and Validation of the Coaches, Mentors, and Organisations in the industry?

As defined on the internationally recognised definitions for the Coaching and Mentoring Industry, competence on the IRCM CIC’s Directories is demonstrated by the coaches and/or mentors, education bodies, training organisations, Professional Bodies, and non-industry related commercial organisations working within the Coaching and/or Mentoring industry REGISTERing with the IRCM CIC.  Although further detail is provided below, this simply means they have:

  • agreed to abide by the IRCM CIC’s Codes of Conduct, and
  • recognise the industry Ombudsman Service.

Accreditation/Credentialing provides an additional level of validation.

Consumers

.
Specifically:

Coaches and Mentors often have to ‘unlearn’ old skills from their previous professions before they can competently learn the skills required to be an effective coach or mentor.

Therefore, it is important to know whether the Coach and/or Mentor you have selected:

  • is competent through their REGISTRATION on the IRCM CIC’s Coaches and/or Mentors Directory and
    independent verification through accreditation/credential by one or more IRCM CIC REGISTERED or ACCREDITED Professional Bodies.
    The independent verification through an IRCM CIC Registered or Accredited Professional Body includes validation of their qualification and provides you with a more detailed awareness of their experience.
    .
  • is qualified as a coach and/or mentor through their training which has been delivered by an:
    • IRCM CIC REGISTERED Formal Education Body or
    • IRCM CIC REGISTERED Private Commercial Training Organisation,
      which is REGISTERED with the IRCM CIC and accredited/credentialed by an IRCM CIC REGISTERED or ACCREDITED Professional Body.
      .
  • demonstrates their commitment to growing consumer confidence by actively participating in defining the future of the industry through their involvement in the Advisory Committee and/or all surveys.
    ..
  • agrees to abide by the industry recognised Codes of Conduct and recognises the industry Ombudsman Service.

.
If the coach and/or mentor has selected not to REGISTER with the IRCM CIC, has not agreed to abide by the industry recognised Codes of Conduct, and has not agreed to recognise the industry Ombudsman Service, your experience may result in inadequate or ineffective coaching or mentoring.

.

The same due diligence applies to Formal Education Bodies (Universities, Colleges, and Schools) as it does to Coaches and/or Mentors.

Does the formal education body course/workshop include an element that helps their students ‘unlearn’ old skills?

Are the industry recognised Core Competencies, and the industry recognised Standards and Ethics included in the training?

If you are someone looking:

  • for Coach and/or Mentor training, what qualification do you gain after completing the course?
  • to learn coaching or mentoring skills in order to include these skills in your current job, what specific skill or skills do you learn from each course and/or workshop?
  • to learn more about coaching or mentoring skills to become a Coach and/or a Mentor, what specific skill or skills do you learn from each course and/or workshop?
  • to enhance your coaching or mentoring skills to gain more knowledge as a Coach and/or a Mentor, what specific skill or skills do you learn from each course and/or workshop?

.
Therefore, it is important to know how the Formal Education Body (University, College, or School) you are selecting:

  • has its competence to train coaching and mentoring skills determined.  It is determined simply by:
    • their REGISTRATION on the IRCM CIC’s Education Directory.
      This ensures that the minimum core competencies required for the coaching and/or mentoring industry are included in the training
      and
    • through their official recognition by the Countries Education Department as a University, College, or School.
      The independent verification through their official recognition by the Countries Education Department includes validation of the qualification(s) they offer, course/workshop material/content, and faculty; and provides you with a more detailed awareness of their ability to provide the training.
      .
  • is qualified to provide the training, through each member of the faculty :
    • meeting the Coaches and/or Mentors competence as defined above
      and
    • is qualified as a trainer/teacher.
      .
  • demonstrates their commitment to growing consumer confidence by actively participating in defining the future of the industry, including training requirements, through their involvement in the Advisory Steering Committees and Advisory Steering Committee surveys.
    .
  • agrees to abide by the industry recognised Codes of Conduct and recognises the industry Ombudsman Service.
    .
  • includes the industry recognised Codes of Conduct and recognition of the industry Ombudsman Service in all their training materials.

.
Where the Formal Education Body has selected not to REGISTER with the IRCM CIC, has not agreed to abide by the industry recognised Codes of Conduct, and has not agreed to recognise the industry Ombudsman Service, your experience may result in inadequate or ineffective coaching or mentoring or training.

The same due diligence applies to Private Commercial Training Organisations as it does to Formal Education Bodies (Universities, Colleges, and Schools).

Does the Private Commercial Training Organisations course/workshop include an element that helps their students ‘unlearn’ old skills?

Are the industry recognised Core Competencies, and the industry recognised Standards and Ethics included in the training?

If you are someone looking:

  • for Coach and/or Mentor training, what qualification do you gain after completing the course?
  • to learn coaching or mentoring skills in order to include these skills in your current job, what specific skill or skills do you learn from each course and/or workshop?
  • to learn more about coaching or mentoring skills to become a Coach and/or a Mentor, what specific skill or skills do you learn from each course and/or workshop?
  • to enhance your coaching or mentoring skills to gain more knowledge as a Coach and/or a Mentor, what specific skill or skills do you learn from each course and/or workshop?

.
Therefore, it is important to know how the Private Commercial Training Organisation you are selecting:

  • has its competence to train coaching and mentoring skills determined.  It is determined simply by:
    • their REGISTRATION on the IRCM CIC’s Education Directory.
      This ensures that the minimum core competencies required for the coaching and/or mentoring industry are included in the training
      and
    • through an independent verification through accreditation/credential by one or more IRCM CIC REGISTERED or ACCREDITED Professional Bodies.
      The independent verification through an IRCM CIC Registered or Accredited Professional Body includes validation of their organisation, course/workshop material/content, and faculty; and provides you with a more detailed awareness of their ability to provide the training.

      .
  • is qualified to provide the training, through each member of the faculty :
    • meeting the Coaches and/or Mentors competence as defined above
      and
    • is qualified and/or experienced as a trainer/teacher.
      .
  • demonstrates their commitment to growing consumer confidence by actively participating in defining the future of the industry, including training requirements, through their involvement in the Advisory Steering Committees and Advisory Steering Committee surveys.
    .
  • agrees to abide by the industry recognised Codes of Conduct and recognises the industry Ombudsman Service.
    .
  • includes the industry recognised Codes of Conduct and recognition of the industry Ombudsman Service in all their training materials.

.
Where the Private Commercial Training Organisation has selected not to REGISTER with the IRCM CIC, has not agreed to abide by the industry recognised Codes of Conduct, and has not agreed to recognise the industry Ombudsman Service, your experience may result in inadequate or ineffective coaching or mentoring or training.

The same due diligence applies to Coaches and/or Mentors who provide training as it does to Formal Education Bodies (Universities, Colleges, and Schools) and Private Commercial Training Organisations.

Does the Coach and/or Mentors course/workshop include an element that helps their students ‘unlearn’ old skills?

Are the industry recognised Core Competencies, and the industry recognised Standards and Ethics included in the training?

If you are someone looking:

  • for Coach and/or Mentor training, what qualification do you gain after completing the course?
  • to learn coaching or mentoring skills in order to include these skills in your current job, what specific skill or skills do you learn from each course and/or workshop?
  • to learn more about coaching or mentoring skills to become a Coach and/or a Mentor, what specific skill or skills do you learn from each course and/or workshop?
  • to enhance your coaching or mentoring skills to gain more knowledge as a Coach and/or a Mentor, what specific skill or skills do you learn from each course and/or workshop?

.
Therefore, it is important to know how the Coach and/or Mentors you are selecting:

  • has its competence to train coaching and mentoring skills determined.  It is determined simply by:
    • their REGISTRATION on the IRCM CIC’s Education Directory.
      This ensures that the minimum core competencies required for the coaching and/or mentoring industry are included in the training
      and
    • through an independent verification through accreditation/credential by one or more IRCM CIC REGISTERED or ACCREDITED Professional Bodies.
      Although most Coaches and/or Mentors may not understand the importance of the independent verification through an IRCM CIC Registered or Accredited Professional Body; it includes validation of their organisation, course/workshop material/content, and faculty; and provides you with a more detailed awareness of their ability to provide the training.

      .
  • is qualified to provide the training, through the Coach and/or Mentor, and each member of the faculty :
    • meeting the Coaches and/or Mentors competence as defined above
      and
    • is qualified and/or experienced as a trainer/teacher.
      .
  • demonstrates their commitment to growing consumer confidence by actively participating in defining the future of the industry, including training requirements, through their involvement in the Advisory Steering Committees and Advisory Steering Committee surveys.
    .
  • agrees to abide by the industry recognised Codes of Conduct and recognises the industry Ombudsman Service.
    .
  • includes the industry recognised Codes of Conduct and recognition of the industry Ombudsman Service in all their training materials.

.
Where the Coach and/or Mentor who provides training has selected not to REGISTER with the IRCM CIC, has not agreed to abide by the industry recognised Codes of Conduct, and has not agreed to recognise the industry Ombudsman Service, your experience may result in inadequate or ineffective coaching or mentoring or training.

.

The same due diligence applies to Professional Bodies as it does to all industry related Organisations (Formal Education Bodies (Universities, Colleges, and Schools), Private Commercial Training Organisations, and non-industry related Commercial Organisations working with the Coaching and/or Mentoring industry).

How does the Professional Body support you as a coach, a mentor, or a private commercial training organisation?

Do they provide you/your organisation with a validation through Accreditation/Credential?

Do they provide regular Continuing Professional Development?

Do they provide regular business support?

How does the Professional Body transparently and openly participate in the industry?

Each Professional Body gains its credibility through IRCM CIC Registration and its validity through IRCM CIC Accreditation.

.
Therefore, the IRCM CIC recommends that each:

  • Coach and/or Mentor verifies that the Professional Body is REGISTERED with the IRCM CIC before they select to join and/or gain their accreditation/credential from the Professional Body.
    .
  • Private Commercial Training Organisation verifies that the Professional Body is REGISTERED with the IRCM CIC before they select to gain their organisational accreditation/credential from the Professional Body.

.
It is important to know how the Professional Body you are selecting to join:

  • is credible through their competence to provide the services and products you require.  This is determined simply by:
    • their REGISTRATION on the IRCM CIC’s Professional Body Directory.
      .
    • provides a recognised accreditation/credential programme for Coaches and/or Mentors.
      The IRCM CIC recommendation is that the accreditation/credential programme has been externally verified by the IRCM CIC through its accreditation process.
      .
    • provides a recognised accreditation/credential programme for Private Commercial Training Organisations.
      The IRCM CIC recommendation is that the accreditation/credential programme (course/workshop content, material, and faculty) has been externally verified by the IRCM CIC through its accreditation process.
      .
    • demonstrates their commitment to growing consumer confidence by actively participating in defining the future of the industry, including training requirements, through their involvement in the Advisory Steering Committees and Advisory Steering Committee surveys.
      .
    • agrees to abide by the industry recognised Codes of Conduct and recognises the industry Ombudsman Service.
      .
    • includes the industry recognised Codes of Conduct and recognition of the industry Ombudsman Service in their own Codes of Conduct and Complaints procedure.
      .
  • demonstrates its validity through gaining an IRCM CIC Accreditation.
    The IRCM CIC accreditation programme is simply an external verification of the organisation, its accreditation/credential processes, and the owners, leadership team, and people involved in the processing and awarding accreditations/credentials.

.
Note: it is recognised that not all Professional Bodies provide accreditation/credentials for Coaches, Mentors, and Private Commercial Training Organisations.  It may be that the Professional Body only provides accreditation/credentialling for Coaches only, or for Mentors only, or for Private Commercial Training only; or a combination.

.
Where the Professional Body has selected not to REGISTER with the IRCM CIC, has not agreed to abide by the industry recognised Codes of Conduct, and has not agreed to recognise the industry Ombudsman Service, your experience may result in inadequate or ineffective membership and support.

.

The same due diligence applies to all non-industry related Commercial Organisations as it does to other organisations within the industry (Professional Bodies, Formal Education Bodies (Universities, Colleges, and Schools), and Private Commercial Training Organisations).

Generally, the non-industry related Commercial Organisations are owned and run by individuals who are within the industry.  The IRCM CIC recognises that where this is the case, all standard industry-related competence and validation applies, in addition to abiding by the related industry Codes of Conduct, competence, validation, and Ombudsman; they will also fulfil the details below.

Where the non-industry related Commercial Organisation is not owned and/or run by individuals who are with in the industry, the IRCM CIC recognises that these organisations will abide by their own industry related competence and validation applies, in addition to abiding by the related industry Codes of Conduct, competence, validation, and Ombudsman; they will also fulfil the details below.

As defined in the coaching and mentoring industry definitions, non-industry related Commercial Organisations may employ, support, publish, market Coaches, Mentors, education/training, and professional services, and/or any other type of support required by the coaching and mentoring industry.

If you are an individual or organisation looking:

  • for a Coach and/or Mentor who is employed by or marketed by a non-industry related organisation e.g. an employment agency.
  • for Coaches and/or Mentors to support the on-going growth and development of your staff e.g. through a consultancy.
  • for support as a Coach and/or Mentor which is not provided through a Professional Body e.g. a support group.
  • for a method to promote yourself as a Coach and/or Mentor e.g. through a membership marketing website.
  • for a way in which to enhance your visibility e.g. through writing for an industry-related magazine.

the IRCM CIC recommends that the non-industry related Commercial Organisation gains its credibility through IRCM CIC Registration and its validity through IRCM CIC Accreditation.

.
In this the IRCM CIC recommends that each Commercial Organisation you are selecting to join or employ or purchase a product/service from:

  • is credible through their competence to provide the services and products you require.  For coach and/or mentor specific products and services, this is determined simply by:
    • their REGISTRATION on the IRCM CIC’s Commercial Organisations Directory.
      .
    • demonstrates their commitment to growing consumer confidence by actively participating in defining the future of the coaching and mentoring industry through their involvement in the Advisory Steering Committees and Advisory Steering Committee surveys.
      .
    • agrees to recognise, respect and where applicable, abide by the industry recognised Codes of Conduct and recognises the industry Ombudsman Service.
      .
    • where applicable for the product and/or service, includes the industry recognised Codes of Conduct and recognition of the industry Ombudsman Service in their own product and/or service.
      .
  • demonstrates its validity through gaining an IRCM CIC Accreditation.
    The IRCM CIC accreditation programme is simply an external verification of the organisation, the detail of the product and/or services, and the owners, leadership team, and people involved in delivering the product and/or services (e.g. if it is a Coach delivering a service that they meet the Coaching and/or Mentoring requirements as above).

.
Where the Commercial Organisation has selected not to REGISTER with the IRCM CIC, has not agreed to recognise, respect and where applicable, abide by the industry recognised Codes of Conduct, and has not agreed to recognise the industry Ombudsman Service, your experience may result in an inadequate or ineffective product and/or service.

.

.

Currently, all information provided by and correspondence with the IRCM CIC is in English.