Coaching and Mentoring Industry Direction

The IRCM‘s remit is to grow consumer confidence in the industry through a single internationally recognised industry code of standards, ethics, core competencies, definitions, and best practice while providing a clear direction for the industry.

The coaching and mentoring industry Stakeholders and Leaders who are registered on the IRCM CIC’s Directories, drive the remit forward through an understanding of the issues; review, research, investigation, and industry decisions.  These topics can be split into Industry Definitions, Standards, Ethics, Core competencies, and Best Practice for one or more of the following industry categories:

  • Coaches and Mentors
  • Training/Education Organisations
  • Professional Bodies/Support Groups
  • Commercial Employers/Contractors/Agencies/Directories, Lists, etc.
  • Consumers

The Sponsors may fall under any category – Stakeholder, Leader, Coach, Mentor, Training, Education, Professional Body, Support Group, and/or Commercial.

The industry challenges include things like lack of clarity, definition confusion, and Training accreditation (validation not only of material but also of trainers); click here for further details.

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click here to Register your issue(s)/challenge(s)
with the Coaching and/or Mentoring Industry

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Industry Direction

For further details and the process:

  1. A small ‘group’ made up of Stakeholders and Leaders will comprise the STEERING COMMITTEE.
    The selection will be determined by the Board of Directors.
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  2. A chairperson and secretary will be appointed.
    These positions will be held for a period of no more than 5 years, and the appointments will be made/confirmed in the first calendar month of every year.

  1. An ADVISORY COMMITTEE will be created for each ‘category’.
    • Coaches and/or Mentors
    • Education and Training
    • Industry Bodies
    • Commercial Organisations
    • Consumers
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  2. The Chairperson will, with the IRCM's Board approval, decide upon the number of members for each sub-category within their Advisory Committee.
    Each member of the relevant Directory will be able to apply to join the Advisory Committee.
    Approval will be given by the chairperson.
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  3. Each Advisory Committee will appoint a chairperson and a secretary, who will manage the workload and the process.
    These positions will be held for a period of no more than 5 years, and the appointments will be made/confirmed in the first calendar month of every year.

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The Steering Committee process, in relation to identifying challenges/issues, determining the priority, and releasing the challenges/issues for resolution:

  1. Industry issues/challenges will be submitted to this committee from members of the industry, consumers and others outside the industry, and the Ombudsman Service.
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  2. This committee will meet on a regular basis to understand and review all industry challenges/issues.       
    "Regular basis" will be determined by the chairperson but will be at least once a month.
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  3. This Committee will review each issue/challenges submitted by members of the industry, consumers and others outside the industry, and the Ombudsman Service.
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  4. The Committee will decide which to 'category' the issue/challenge relates.
    It is important to recognise that one issue/challenge may related to more than one 'category', and that many submissions may relate to one issue/challenge.
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  5. The Secretary will forward the issue/challenge to the relevant Advisory Committee or Committees.

  1. The Advisory Committee process, in relation to identifying challenges/issues, determining the priority, and releasing the challenges/issues for resolution:
    • Industry challenges will be submitted to this committee from the Steering Committee.
      It is important to recognise that one issue/challenge may related to more than one ‘category’, and that many submissions may relate to one issue/challenge..
    • This committee will meet on a regular basis to understand and review all industry challenges/issues.       
      “Regular basis” will be determined by the chairperson but will be at least once a month.
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  2. Once the Steering Committee has agreed on a challenge/issue that faces the industry, they will forward it to the relevant Advisory Committee.
    • Where the challenge/issue applies to more than one Advisory Committees, the Steering Committee will notify all Advisory Committees that another or other Advisory Committees are working on the same challenge/issue.
    • Where the challenge/issue does not apply to more than one Advisory Committee, the Steering Committee will notify the other Advisory Committees of the challenge/issue.
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  3. The first step for the Advisory Committee is to understand the details of the challenge/issue and within a set period of time, review and research the full details.
    The timeframe will be determined by the Chairperson.
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  4. The Advisory Committee must determine whether this challenge/issue relates to their complete Advisory Committee or one or more specific sub-categories within their Advisory Committee responsibility.
    For example, does this challenge/issue relate to Coaches only, or to Mentoring only, or to both Coaches and Mentors; or does it relate only to Formal Education Bodies and not to Commercial Training Companies/Coaches and Mentors who provide training.
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  5. Once the review and research is completed within a set period of time, the Advisory Committee will identify the detail and request input (through a survey) from all individuals/organisations registered on the IRCM Directories.
    It is important that all Directors are surveyed to allow the Advisory Committee to understand the challenge/issue from all aspects of the industry.

    • Where there is more than one than one Advisory Committee involved, the Advisory Committees will collate their detail and information before submitting their request for input through the survey.
    • It is important that the survey has a set period of time allocated.
    • It is important to recognise that a challenge/issue can go across one or more Advisory Committees but that, with the exception of Industry Definitions, the challenge/issue may require a different resolution for each Advisory Committee 'category'.
      Therefore, when the survey is created it may comprise more than one section asking the same/similar questions.
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  6. Upon receipt of the survey results, the Advisory Committee will review the detail and collate the data.
    Where the survey has included questions from more than one Advisory Committee, each Advisory Committee will receive all survey results.
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  7. A white paper detailing the challenge/issue, review, research, survey results, and proposals must be completed within a set period of time.
    • The proposal may be to make a change or maybe to make no change.
      Whichever decision, the proposal must provide an explanation to support the decision.
    • Where an Advisory Committee is working on the same challenge/issue for multiple sub-categories, and the proposals are different; full details and a detailed explanation is required.
    • Where more than one Advisory Committee is working on the same challenge/issue, each Advisory Committee will provide their own white paper detailing the challenge/issue, review, research, survey results, and proposals with full explanations.

  1. STEERING COMMITTEE receives the White Paper.
    • If there is only one White Paper for the challenge/issue, the Steering Committee can progress to the next stage.
    • If there is more than one White Paper for the challenge/issue, the Steering Committee must collage all White Papers before proceeding on to the next stage.
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  2. The Steering Committee will, within a set period of time, make a decision:
    • Where there is no change, a press release/notice will be penned and published.
    • Where there is to be a change:
      • the Steering Committee will review all White Papers understanding the challenge/issue, the survey results, the proposal made by the Advisory Committee and their reasons.
      • within a set period of time, the Steering Committee will make a final decision.
      • once the decision is made, a press release/notice will be penned and passed to the Secretary of the Steering Committee.
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  3. The Secretary of the Steering Committee will notify all relevant departments:
    • Press Release
    • Notice
    • News
    • for Web page updates:
      • Industry Codes of Conduct
      • Industry Standards and Ethics
      • Industry Core Competencies
      • Industry Terminology and Definitions
      • Consumers
      • Ombudsman Service
      • IRCM Codes of Conduct
      • And any others that require updating.

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The Chairperson is responsible for defining the meeting timetable, making sure that each meeting is planned effectively, conducted according to the policies/process as defined by the IRCM, allows time for each member of the Committee to have their input without one person taking over the meeting, and that matters are dealt with in an orderly, efficient manner.

The Chairperson must be able to build and lead the team.

The role of the Secretary is to support the Chairperson in ensuring the smooth functioning of the Steering and relevant Advisory Committee.

In summary, the Secretary is responsible for:

  1. Ensuring meetings are effectively organised, agendas sent within an appropriate timeframe, and minuted.
  2. Maintaining effective records of all members, challenges/issues, agendas, minutes, reviews, research, survey questions/responses, white paper, and all/any relevant administration.
  3. Communication and correspondence.
  4. Liaising with:
    1. if an Advisory Committee Secretary, the Steering Committee.
    2. if a Steering Committee Secretary, all Advisory Committees and all IRCM Departments as required.

The role of each Committee Member is to support the coaching and mentoring industry in ensuring the smooth functioning of the Steering and relevant Advisory Committee.

In summary, each Committee Member is responsible for:

  1. Understanding each challenge/issue as reported to the Steering Committee.
  2. Making no snap judgements.
  3. Taking time to reflect on the research and survey results.
  4. Understanding the outcomes before making proposals.
  5. Supporting the industry in its goal to increase consumer confidence, providing a clear direction for the industry. 

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© 2022 International Regulator of Coaching and Mentoring CIC.  All Rights Reserved
Version 2: September, 2022

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Currently, all information provided by and correspondence with the IRCM CIC is in English.