Join the IRCM CIC team:

The IRCM CIC is the only regulator in the coaching and mentoring industry and has exciting opportunities for enthusiastic individuals to join our dynamic team.  These are permanent positions and are well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace.

Interested!  Please read all information found in the left-hand column before applying for a position.

Thank you for your interest in working with the International Regulator of Coaching and Mentoring CIC (IRCM CIC).

The IRCM CIC is committed to the fair treatment of its team, and potential team, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, or physical/mental disability.

The IRCM CIC actively promotes equality of opportunity for anyone with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates.

Issue 2, July, 2019

It is our intention to appoint the best candidate for every vacancy and to do this fairly we need all applicants to provide relevant information about themselves.  This information should relate directly to the requirements of the vacancy. Although this information is regarded as essential in order to work effectively in post, the IRCM CIC accepts applications from individuals who aspire to the role.

Please complete the application form and add your CV and a covering letter.
Your covering letter should highlight your suitability for the role.  This is more important where you may not have prior experience but wish to develop your skills and aspire to the role.
The covering letter is the most important part of your application.  To enable the IRCM CIC to make an accurate assessment of your suitability, you should refer to the Job Description and provide information under appropriate headings.  The information provided must clearly demonstrate how your skills, knowledge, qualifications, training, and experience which will meet both the requirements of the role and the qualities considered essential and desirable in the successful candidate.  Without duplicating your CV, it is important that you highlight points which you may cross-reference to the detail in your CV.

Please do not assume that the panel reviewing your application will be familiar with the type of work/activities you have experienced in the past; so be aware of terminology that may need to be explained as part of your CV detail.

Your covering letter must be no more than two sides of A4.  Your CV may be longer but be aware that only the first two sides of A4 may be reviewed, unless you specifically cross-reference to a position on your CV, in your covering letter.

Please complete all sections of the application form.  The IRCM CIC accepts that when you submit your online application, that you have signed the form and confirmed that all the details are accurate.

Confidential References – you are required to submit at least two referees.  Although you may submit more, the IRCM CIC will select the first two.  It would be preferable if one could be from your current and most recent employer/client.  Additional references may be requested.

Inaccurate or incomplete information by an applicant who is appointed will be grounds for termination of contract without notice.

The selection panel will comprise of at least 2 people, and you may be requested to attend more than one interview.

All applicants are contracted to the IRCM CIC and are not employees.  Therefore, where the contract is with a successful applicant who resides within or outside the UK; it is the responsibility of that applicant to ensure that all taxes, etc. are paid in the country they deem as their residence.

With respect to Data Protection, your application details will be held in the strictest of confidence.  Information collected through the IRCM CIC’s recruitment process will be held for no longer than the application process for those applicants who are not successful.  For successful applicants, the IRCM CIC will retain your application information where it is relevant to your contract.

Issue 2: July, 2019

It is our intention to appoint the best candidate for every vacancy and to do this fairly we need all applicants to provide relevant information about themselves.  This information should relate directly to the requirements of the role and relate to those points determined as essential in order to work effectively in role.

  1. Please use the Guidance Notes and complete the application form.
    Please include your CV and a covering letter.
    Your covering letter should highlight your suitability for the role.
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  2. Testimonial/References – you are required to submit at least two referees, and it is beneficial if you submit these on completion of your application form.
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  3. On receipt of your application and testimonials, your application will be forwarded to the relevant Director/Manager of the Department.
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  4. The Director/Manager will review your application.
    1. They will contact you to provide an update their review of your application.
    2. The Director/Manager will contact you within 48 – 72 hours.
    3. Go to point 5 below, if you are offered an interview.
    4. Go to point 7.2 below, if you are not offered an interview.
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  5. The interview will be with the Director/Manager or will be with a full selection panel.
    The selection panel will comprise at least 3 people.
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  6. You may be requested to attend more than one interview.
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  7. The Director/Manager will notify you within a reasonable period of time following your interview.
    1. Where you have been successful, you will be requested to complete the IRCM CIC Team Agreement.
    2. Where you have not been successful, your application will be held on file should a suitable position become available in the future.

Issue 2: July 2019

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With respect to Data Protection, your application details will be held in the strictest of confidence.  Information collected through the IRCM CIC’s recruitment process will be held for no longer than the application process for those applicants who are not successful.  For successful applicants, the IRCM CIC will retain your application information where it is relevant to your contract.

All emails sent by the IRCM are sent from the @IRCMCIC.org domain.  To ensure that you receive your application email and all others, please can you white-list the @IRCMCIC.org domain name.  If you do not receive your email, please check your spam folder or even that of your email host.

In line with the Privacy Note published by the IRCM CIC, the IRCM CIC will retain the personal information of each successful applicant and team member for the regulatory period of time.

What information is collected?

The IRCM CIC collects a range of information about you, which includes:

  • your name, address and contact details, including email address and telephone number;
  • details of your qualifications, skills, experience and employment history;
  • where applicable, information about your current level of remuneration, including benefit entitlements;
  • whether or not you have a disability for which the IRCM CIC needs to be aware of;
  • information about your residence situation; and
  • equal opportunities monitoring information, including information about your ethnic origin, sexual orientation, health, and religion or belief.

The IRCM CIC collects this information through your application form, covering letter, references, and interview.  You may be requested to submit a copy of your passport, utility bills, or other identifying documents or other forms of assessment, and maybe online tests.

The IRCM CIC does not review social media profiles as part of the application process, but reserves the right to monitor social media profiles for those individuals who hold key positions.

The data collected will be stored in a range of different places; your application form, in HR management systems, and on other applicable IT systems.  Data may be retained on emails, both received and sent.

Why is the information collected? 

The IRCM CIC is meeting its legal obligations.

Who has access to the information?

Your information will be received by the HR Department and shared only with those internal members of the team who are involved in the specific role recruitment.  The IT staff will have access to your data through the IRCM CIC’s database, but will not use this information, other than verifying it’s completeness and security.

The IRCM CIC will not share your data with third parties, unless your role requires this.  Where your role requires your data to be shared with third parties, you will be notified in advance.

Unless required for legal reasons with your residence country, your data will not be shared outside the United Kingdom.

All data held by the IRCM CIC is managed through its internal policies and controls which are in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by those authorised in the proper performance of their duties.

With respect to Data Protection, your application details will be held in the strictest of confidence.  Information collected through the IRCM CIC’s recruitment process will be held for no longer than the application process for those applicants who are not successful.  For successful applicants, the IRCM CIC will retain your application information where it is relevant to your contract and will be held in your personal file.  The length of time your data is held is determined by UK legislation.

Your rights in relation to your data

As a data subject, you have the following rights:

  • obtain a copy of your data on request;
  • request the IRCM CIC to change incorrect or incomplete data;
  • request the IRCM CIC to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
  • object to the processing of your data where the IRCM CIC is relying on its legitimate interests as the legal ground for processing; and
  • ask IRCM CIC to stop processing data for a period if the data is inaccurate or there is a dispute about whether or not your interests override the IRCM CIC’s legitimate grounds for processing data.

You can exercise your rights by emailing communication@ircmcic.org, and make the relevant request.

Issue 2: July, 2019

click here to complete the Application Form

click here to submit your Testimonial/Reference requests

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Departments:

The Department of Accreditation is responsible for:

  1. all accreditation policies and processes, specifically for Professional Bodies and Commercial Organisations.
  2. industry codes of conduct.

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This department is responsible for:

  • The definition, policy, processes, for; and processing of Accreditation for Professional Bodies.
  • The definition, policy, processes, for; and processing of Accreditation for Commercial Organisations.
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    Other accreditation options may be made available in the future.
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  • Maintaining all codes of conduct.

All definitions, policies, and processes have been defined and it is the responsibility of the Accreditation Department is to undertake regular reviews to ensure that the Accreditation requirements and process are in line with current standards expected of accreditation validations within/without the industry.

  • At a minimum, an annual review will be undertaken by the Director in conjunction with the information and feedback provided by Future Industry Direction Department.
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  • The Accreditation process for each application will be completed by a fully trained administrator, with the final review conducted by the Director or a senior member of the team allocated the task.
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All codes of conduct have been defined and it is the responsibility of the Accreditation Department to undertake regular reviews to ensure that the codes of conduct are in line with current standards, ethics, competencies, etc. for the coaching industry within/without the industry.
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Issue 2: November 2019

This department manages the day-to-day paperwork and processes for the IRCM CIC.

Issue 2: November, 2019

Business Development is the department that designs the strategies and then implements them for the growth of the business.

  • Strategy
  • Marketing
  • International Representation
  • Social media (working closely with Communication)
  • Sales
  • Account Management
  • ideas and suggestions for future income streams.

All members of the Business Development Department will attend a team meeting held at least once a month using a virtual platform.

Issue 2: November 2019

Communication is responsible for all levels of external communication focused on promoting and growing the business while protecting the consumer.

  • Directories with newsletters and updates
    • Listed – to encourage them to Register with the IRCM CIC.
    • Registered – to provide current updates, giving them reasons to renew.
    • Accredited – to provide these Professional Bodies / Commercial Organisations with specific and additional information, focused on motivating them to retain their Accreditation.
  • Advertising
  • Articles (working closely with Research and Publications)
  • News (blog)
  • News (working closely with a select number of Journalists)
  • Promotions
  • Social Media (working closely with Business Development)
  • Surveys (working closely with Research and Publications)
  • ideas and suggestions for future income streams.

All members of the Communication Department will attend a team meeting held once a month using a virtual platform.
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Issue 9: June, 2020

This department is simply responsible for the definition, design, and data layout of the Directories:

  • Coaches and/or Mentors
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  • Education
    • Formal Education Bodies
    • Private Commercial Training Organisations
    • Coaches and/or Mentors who provide training courses
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  • Organisations
    • Professional Bodies
    • Commercial Organisations
      • Industry-related organisations
      • Non-industry related organisations (who employ coaches and mentors)
      • Industry supporting organisations
    • Support Groups
    • Other types of Organisations.
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Issue 2: November, 2019

The department is responsible for the Finance, HR, and Legal activities of the IRCM CIC.

The IRCM CIC’s Industry Direction Department works closely with all coaching and mentoring industry Stakeholders, Leaders, and Experts; as well, all coaches, mentors, Professional Bodies, Formal Education Bodies, Private Commercial Training Organisations, and Commercial Organisations who are registered on the IRCM CIC’s Directories.

This work is undertaken through the Steering and Advisory Committees, who review the industry challenges, propose, and make relevant changes.

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In addition to the Steering and Advisory Committees, the Industry Direction department works with external organisations to recognise the IRCM CIC in its remit.

The Ombudsman Service for the Coaching and Mentoring Industry consumers* is a free and easy to use service that provides each consumer with an independent authority to address grievances, disputes, and/or complaints** in line with current consumer policy.

The Ombudsman Service resolves grievances impartially and fairly.

* consumers are defined as clients, customers, students, and members of Professional Bodies.
** referred to as grievances throughout the Ombudsman Service

Issue 1: July, 2019

The Department of Research and Publication is responsible for undertaking industry research and working with various different publications.

This department works closely with Accreditation, Business Development, Communication, and Industry Direction.

Issue 2: November 2019

This department is responsible for all systems within the IRCM CIC, including the website, databases, etc.

Issue 10: January, 2022

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Job Descriptions:

All work with the Accreditation Department is undertaken by the Executive Director or a senior member of this team or the Administration Department or the Technological Integration Department.

Where senior members of this team are appointed, they must be currently accredited/credentialed by an IRCM CIC Accredited Professional Body.

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The structure of the Accreditation Department is:

  • Executive Director
    • Manages the day-to-day workload of the Accreditation Department, ensuring that Accreditation applications are processed in a professional and timely fashion.
    • The annual review(s) will be managed by the Executive Director in conjunction with the information and feedback provided by Future Industry Direction Department and may involve individuals from one or more Departments within the IRCM CIC.
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  • Administration
    • Accreditation Processing.
    • documentation updates.
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  • Confirmation of Processing
    • where possible, the Executive Director will undertake to verify the accreditation process.
      Where the Executive Director does not undertake the verification, the individual(s) undertaking this role must be accredited/certified by an IRCM CIC Accredited Professional Body.
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  • Technological Integration provided by the Technological Integration Department
    • technical automation and updates.
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Issue 2: November 2019

This department manages the day-to-day paperwork and processes for the IRCM CIC.

The responsibility of this department falls within the Finance, HR, Legal, and Administration Department.
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The management of the Administration Department is by the Finance Director.

The structure of the Administration Department is determined by the requirements defined by each relevant/related department.

Issue 2: November 2019

All work with the Business Development Department is led by the Business Development Director and undertaken by the Area Manager/Team Leader or Salesperson or the Administration Department or the Technological Integration Department.
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The structure of the Business Development Department is:

  • Executive Director
    • Works closely with the Board of Directors to define the targets.
    • Manages the day-to-day workload of the Business Development Department, ensuring that targets defined by the Executive Director and ratified by the Board of Directors are met.
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  • Area Manager/Team Leader
    • There is more than one Area Manager/Team Leader.
      This role is structured to cover a geographical area or a specific industry area within the remit of the Business Development team.
    • The Area Manager/Team Leader reports to the Executive Director at least once a week.
    • The Area Manager/Team Leader’s role is to work closely with the people in this team.
    • The Area Manager/Team Leader provides on the job training, and support as required.
    • The Area Manager/Team Leader works closely with the Business Development Director to define targets and then manages and monitors individual targets and achievements.
    • The Area Manager/Team Leader has the support of Administration.
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  • Salesperson.
    • The Salesperson is responsible for generating an income stream through growing the IRCM CIC’s Directories, as well as through other products/services.
    • The Salesperson reports to the Area Manager/Team Leader at least once a week.
    • Each Salesperson, in discussion with the Area Manager/Team Leader, will be set an annual target.
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  • other positions as determined necessary by the Business Development Director.
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The focus for the Business Development Department is:

  1. The protection of the consumers.
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  2. To generate all income streams through current and future products.
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  3. To motivate Professional Bodies to Register/gain Accreditation, and work with the IRCM CIC to create the future for the coaching and mentoring industries.
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  4. To encourage Formal Education Bodies to Register, and work with the IRCM CIC to create the future for the coaching and mentoring industries.
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  5. To encourage Private Commercial Training Organisations to Register.
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  6. To encourage Individual Suppliers (Coaches and/or Mentors) to Register.
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  7. To encourage non-industry related Commercial Organisations who employ (directly or through contract) coaches and mentors to register, to demonstrate their commitment to providing the best practice and quality of coaching and mentoring support to their Directors/Leaders/Managers/Staff..
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  8. To encourage supporting industries who provide an additional level of support to the coaching and/or mentoring organisations/individuals to grow and develop their business, to register and demonstrate their commitment to supporting the quality of this industry.
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Issue 9: June 2020

All work with the Communications Department is led by the Executive Director and undertaken by a member of this team or the Administration Department or the Technological Integration Department.
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The structure of the Communications Department is:

  • Executive Director
    • The Executive Director works closely with the Business Development Director, Research and Publications Director, Future Industry Director, and all other Executive Directors as necessary.
    • Manages the day-to-day workload of the Communications Department, ensuring that targets defined by the Executive Director and ratified by the Board of Directors are met.
    • The Executive Director provides high-level support and guidance to the Team.
    • The Executive Director may select to support a Business Development Executive with an individual sale.
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  • Liaison
    • This person is responsible for liaising across all relevant departments within the IRCM CIC to gather information for external and internal communication.
    • This person may be a member of or has the support of Administration.
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  • Writers
    • These people are responsible for writing all required messages and ensuring that the message, once approved, is published in a regular and timely fashion.
    • This person may be a member of or has the support of Administration, and the support of Technological Integration.
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  • Scheduling is key to the success of this department.
    • Ensuring that regular, interesting, and up-to-date information is provided externally and internally is key to the success of this department and the IRCM CIC.
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The focus for the Communication Department is:

  1. The protection of the consumers.
  2. To ensure that clear, interesting, concise, and up-to-date messages are shared regularly.
  3. To support the generation of income streams.
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Issue 9: June, 2020

The responsibility of this department falls within Accreditation in conjunction with the Technological Integration.

Other departments, for example, Business Development, and Communication, will be consulted.

Issue 2: November 2019

All work with the Finance Department is undertaken by the Administration team or outsourced to the relevant expertise.

Issue 1: July 2019

All work with the Industry Direction Department is undertaken by the Steering or Advisory Committees with the support of the Administration team under the guidance of the Industry Direction Director.

Issue 2: November 2019

All work with the Industry Direction Department is undertaken by the Head of Ombudsman Service with the support of the Administration team, and the relevant Panels.

Issue 1: July 2019

All work with the Research and Publications is undertaken by the Research and Publications Director with the support of the Administration team.

Issue 1: July 2019

This department is responsible for all systems within the IRCM CIC, including the website, databases, etc. and is structured in line with the relevant requirements:

  • Hosting for the website is outsourced.
  • Webmaster is outsourced to the website hosting company.
  • Website developers are brought into the team as they are required.
  • Technological expertise is brought into the team as it is required.

Issue 10: January, 2022

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An Executive Director is an appointed or elected member of the Board of Directors who, with other Directors, has the responsibility for implementing the Company’s Policy in line with the Memorandum and Articles.

Unless previously appointed, a Director is not a Member.

A Director does not have to be an employee of the Company.

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The company direction is determined by the Members and the Directors.  The company direction is created on the basis of the Memorandum and Articles in conjunction with the Future Industry Direction and Accreditation Departments.

Directors derive their powers from UK Company Legislation and from the Company’s Articles of Association.

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Responsibilities and duties:

Executive Directors have a responsibility for a specific ‘department/team’ within the IRCM CIC’s Organisation Chart.

The Executive Director is responsible for the Department meeting both the IRCM CIC’s and the Departments KPI’s.  The Executive Director will structure their department to suit the department requirements.  In this, the Executive Director is responsible for ensuring that the income stream is available for all expenditures required.

Departments:

    • Accreditation
    • Business Development
    • Chairperson
    • Communication
    • Directories
    • Finance, HR, Legal, Administration
    • Future Industry Direction
    • Ombudsman Service
    • Technological Integration (online and manual)
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It is essential that each Director:

  • Understand the basic principles of company law in the UK.
  • Understand the CIC structure as defined by the UK’s Department for Business, Energy and Industrial Strategy.
  • Has a working knowledge of the Memorandum and Articles.
  • Adheres to the UK Corporate Governance Code.
  • Derives their responsibilities from the Articles of Association.
  • Represents all elements of the industry and the consumers/buyers.

It is not essential, but desirable that each Director has:

  • Knowledge of the coaching and mentoring industry.
  • An in-depth understanding of the responsibilities of a Regulator.

A Non-Executive Director is an appointed or elected member of the Board of Directors who, with other Directors, has the responsibility for implementing the Company’s Policy in line with the Memorandum and Articles.

Unless previously appointed, a Director is not a Member.

A Director does not have to be an employee of the Company.

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The company direction is determined by the Members and the Directors.  The company direction is created on the basis of the Memorandum and Articles in conjunction with the Future Industry Direction and Accreditation Departments.

Directors derive their powers from UK Company Legislation and from the Company’s Articles of Association.

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Responsibilities and duties:

Unlike Executive Directors, Non-Executive Directors have no responsibility for a specific ‘department/team’ within the IRCM CIC Organisation Chart but are responsible for ensuring that the IRCM CIC meets its governance responsibilities and the IRCM CIC’s KPI’s.
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It is essential that each Director:

  • Understand the basic principles of company law in the UK.
  • Understand the CIC structure as defined by the UK’s Department for Business, Energy and Industrial Strategy.
  • Has a working knowledge of the Memorandum and Articles.
  • Adheres to the UK Corporate Governance Code.
  • Derives their responsibilities from the Articles of Association.
  • Represents all elements of the industry and the consumers/buyers.

It is not essential, but desirable that each Director has:

  • Knowledge of the coaching and mentoring industry.
  • An in-depth understanding of the responsibilities of a Regulator.

The Financial Reporting Council regulates auditors, accountants and actuaries, and sets the UK’s Corporate Governance and Stewardship Codes.  They promote transparency and integrity in business, and their work is aimed at investors and others who rely on company reports, audits, and high-quality risk management.

The UK Corporate Governance Code FINAL covers the following:

  • Introduction
  • Board Leadership and Company Purpose
  • Division of Responsibilities
  • Composition, Succession, and Evaluation
  • Audit, Risk, and Internal Control
  • Remuneration

This code was published in July 2018 and in FRC explains that it applies to accounting periods beginning on or after 1 January 2019.  This code places greater emphasis on relationships between the company and its leadership team as well as promoting the importance of establishing a corporate culture that is aligned with the company purpose, business strategy, and promotes integrity and values diversity.