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How does a consumer determine the Competence, Credibility, and Professionalism in their validation
of the Coaches, Mentors, and Organisations in the industry?

As defined by the internationally recognised definitions for the Coaching and Mentoring Industry, credibility on the IRCM's Directories is demonstrated by the coaches and/or mentors, education bodies, training organisations, Professional Bodies, and non-industry related commercial organisations working within the Coaching and/or Mentoring industry REGISTERing with the IRCM.
Although further detail is provided below, this simply means they have:
- agreed to abide by the IRCM’s Codes of Conduct, and
- recognise the industry Ombudsman Service.
Accreditation/Credentialing provides an additional level of credibility and demonstrates competence.

I N D U S T R Y O R G A N I S A T I O N S
NON-INDUSTRY ORGANISATIONS
Coaches and Mentors often have to ‘unlearn’ old skills from their previous professions before they can competently learn the skills required to be an effective Coach or Mentor.
Therefore, it is important to know whether the Coach and/or Mentor you have selected is competent, credible, and professional.
The same due diligence applies to Formal Education Bodies (Universities, Colleges, and Schools) and Commercial Training Organisations as it does to Coaches and/or Mentors.
The same due diligence applies to Professional Bodies as it does to all industry related Organisations: Coaches, Mentors, Education/Training, and non-industry related Commercial Organisations, working within the Coaching and/or Mentoring industry).
The same due diligence applies to all non-industry related Commercial Organisations as it does all industry related Organisations: Coaches, Mentors, Education/Training, and non-industry related Commercial Organisations, working within the Coaching and/or Mentoring industry).
Non-industry related Commercial Organisations may be owned and run by individuals who are within the industry, but often they are owned and run by individuals who are not working within or have not studied the coaching and/or mentoring industry. These are organisations who may select to employ (directly or indirectly) Coaches and/or Mentors, or act as agencies finding Coaches and/or Mentors employment, or act as consultancies that employ (directly or indirectly) Coaches and/or Mentors for their own clients or customers.
Where the non-industry related Commercial Organisation is not owned and/or run by individuals who are within the industry, the IRCM recognises that these organisations will abide by their own industry related competence and validation, in addition to abiding by the related Coaching and Mentoring industry Codes of Conduct, competence, validation, and Ombudsman.
As defined in the coaching and mentoring industry definitions, non-industry related Commercial Organisations may employ, support, publish, market Coaches, Mentors, education/training, and professional services, and/or any other type of support required by the coaching and mentoring industry.
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Currently, all information provided by and correspondence with the IRCM is in English.