Ombudsman Services Procedures
Step 1: Resolution through Facilitation

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Request for Facilitation FORM

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Request for Facilitation FORM

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Ombudsman Service Policies

Ombudsman Service Policies

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Ombudsman Service Procedures

Step 2: Formal Complaint
Step 3: Outcomes and Sanctions
Hearings Procedure
Appeals Procedure

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Ombudsman Service
Other Relevant Links

Ombudsman Service Home Page
Ombudsman Service Register
Ombudsman Service Case Studies

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Currently, all information provided by and correspondence with the IRCM is in English.